Return Policy

Orders placed via the e-shop

All items in the collection may be subject to a refund request (on the bank card used for the purchase or in the form of a credit note).

1. Refund request 

You have 15 days following receipt of your order to request a return. This period is extended to 30 days in December and August.

FREE RETURNS (list of countries eligible for free returns below)

- Return requests from the countries indicated below are made directly to our RETURN PORTAL

Germany, Austria, Belgium, Croatia, Spain, Estonia, Finland, Metropolitan France, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Czech Republic, Slovakia, Slovenia.

You will be able to choose your method of reimbursement (credit note or reimbursement) and will receive a return slip to stick on your package. 

- For countries not listed above, returns are your responsibility : You can return your order to us at the following address: 

Admitted Store - ZLB CORP
43 rue de la Folie Méricourt
75011 Paris

Please attach your order form to your package. for your return to be processed quickly.

Orders placed in store

Orders placed in store may be subject to a request for exchange (depending on available stocks) or refund in the form of a credit only. The request for exchange or credit must be made within 15 days of the order in store.