In case of doubt, error on the size or color of your product or in case of problem (defective product, damaged package) vou can request an exchange through our RETURN PORTAL
An exchange request is possible only for a product of the same price or a price lower than the price of the product ordered during the first order. If the amount of the product desired in exchange is lower than the price of the first product ordered, we will refund the difference.
You have a period of 15 days following receipt of your order to request an exchange. This period is extended to 30 days in December and August.
- Exchange requests from the countries listed below are made directly to our RETURN PORTAL
You can note in the comments the product you wish to receive in exchange, taking care to note its size and color.
Germany, Austria, Belgium, Croatia, Spain, Estonia, Finland, Metropolitan France, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Czech Republic, Slovakia, Slovenia.
- For countries not listed above, exchanges are not possible. Returns are your responsibility : You can return your order to us at the following address:
Admitted Store - ZLB CORP
43 rue de la Folie Méricourt
75011 Paris - France
Please attach your order form to your package. for your return to be processed quickly.